YOUR QUESTIONS ANSWERED

Yes. Our listed speeds include both the time it takes to produce your products and deliver them to you.

Our fastest option is express shipping (delivery as soon as 4 business days) which includes the production time of your order and the delivery.

We offer free shipping within the US (excluding Alaska, Hawaii and Puerto Rico) on orders greater than $120 before taxes and after any discounts are applied.

When you add an item to your cart, you’ll be asked to choose a shipping speed. After that, we’ll show you the promised arrival date for your item – and we stand by that. Bad weather and carrier delays can happen, but if your order doesn’t get there on time and you’re not satisfied, neither are we. Contact us – we’re here to help.

Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available).

We use a variety of shipping carriers, including the United States Postal Service, UPS and FedEx. We determine which carrier to use for your order based on a variety of factors, such as products purchased, shipping address, size/weight of the order, and delivery speed selected.

Yes, international shipping is available to the following destinations: Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, Greece, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Sweden, and the United Kingdom. Please note that some products may not qualify for international shipping.

Right now we can’t, but we’re looking into how we can ship to military addresses.

If the carrier was unable to deliver your order and it was returned to our manufacturing facility, please contact us – we’re here to help.